Select floor

Terms and Conditions

https://botanic-garden.hisar-residence.com/ is an online platform through which Hisar Residence Botanic Gardenpromotes a variety of professional services in the real estate sector. The platform allows users to obtain information about the services offered by the company, including their specifics and features.

The website and its content are owned by:
Hisar Residence 1 OOD, UIC 206058489, hereinafter referred to as “the Company”.

We recommend that you read these Terms and Conditions carefully. If you do not agree with them, please discontinue the use of the website and its services.

I. GENERAL COMPANY INFORMATION AND CONTACT DETAILS

The company that promotes its commercial activity through the platform is:

Hisar Residence 1 OOD
UIC: 206058489
Registered office: 23 Lyuben Karavelov St., floor 1, Hisarya, Bulgaria
Phone: +359 877 1616 22
Email: info@hisar-residence.com
Managing Director: Georgi Fabianov Kamburski

Hisar Residence Botanic Garden, UIC: 205992438, operating since 2020, offers a wide range of real estate services.

II. GENERAL INFORMATION FOR USING HISAR-RESIDENCE.COM

These Terms and Conditions regulate the rules under which Hisar Residence 1 OOD provides information to users through the platform https://botanic-garden.hisar-residence.com.

The Terms are published prominently on the website and are accessible to all users.

Any person who loads the website in their web browser is considered a User, and by using the website from the moment of loading until leaving it, the User agrees to be bound by these Terms.

To record the User’s acceptance of the Terms, Privacy Policy, and Cookie Policy, data such as IP address and user-provided information are processed and stored in log files on a licensed server.

The platform may contain links to other websites. Please note that our Terms and Privacy Policies do not apply to these external sites. If you follow such links, you should familiarize yourself with their specific terms and policies.

III. HTTPS://BOTANIC-GARDEN.HISAR-RESIDENCE.COM PROVIDES USERS THE FOLLOWING:

  • Free access to information about the goods and services offered by the company and their characteristics.

  • Via the “Contact” page and contact form, users can request consultations or schedule property viewings, and ask questions.

IV. USER RIGHTS AND OBLIGATIONS

  • The User may discontinue use of the platform at any time.

  • The User must provide accurate contact information via the platform’s contact form.

  • The User has free access to the platform’s information, solely for personal use. This does not include the right to copy, reproduce, or use content protected by intellectual property laws.

  • The User must not publish any comments, messages, or content that:

    • Violate Bulgarian or international law, the platform’s Terms, Privacy or Cookie Policies, public morals, good commercial practices, or the rights of other users;

    • Disclose others’ personal data, passwords, or access rights without consent;

    • Contain third-party personal data in violation of the GDPR and relevant laws;

    • Incite or promote physical/psychological violence, threats, or harm to persons or animals;

    • Promote discrimination based on gender, race, ethnicity, religion, citizenship, or other grounds;

    • Contain offensive content that defames or insults others.

  • The User must not engage in actions that interfere with the proper functioning, access, or quality of the platform’s services.

If the User violates these conditions, the platform reserves the right to block or terminate access.

V. RIGHTS AND OBLIGATIONS OF HISAR-RESIDENCE.COM

The platform commits to providing uninterrupted and accessible service.

The platform is not liable and owes no compensation for:

  • Lost profits,

  • Damages,

  • Disruptions due to events beyond its control, including:

    • Force majeure,

    • Internet connectivity issues,

    • Unauthorized third-party access or interference.

VI. ADDITIONAL PROVISIONS

The platform reserves the right to unilaterally amend these Terms. Users will be notified of such changes within 7 days via email or notices on the website.

If a clause in these Terms is found invalid, it does not render the entire Terms void. The invalid clause will be replaced by applicable legal norms, practice, or custom.

Disputes will be resolved through negotiation and mutual compromise. If unresolved within 30 days, disputes may be submitted to the competent court in Bulgaria.

The platform commits to assisting users in exercising their rights and resolving complaints efficiently.

In return, the Company expects users to act lawfully, fairly, and in good faith.

Supervisory Authority:

Commission for Consumer Protection
Address: 1 Vrabcha Street, floors 3, 4 and 5, Sofia 1000, Bulgaria
Phone: +359 2 933 05 65
Website: www.kzp.bg