Privacy Policy

HISAR RESIDENCE 1 Ltd., UIC: 206058489, in its capacity as a personal data controller, has an obligation to inform you about the processing of personal data carried out by the Company and about your rights as data subjects – “Users” of the internet platform: https://botanic-garden.hisar-residence.com/.

The website https://botanic-garden.hisar-residence.com/ promotes the business activity of HISAR RESIDENCE 1 Ltd. and provides Users with the ability to independently and freely learn about the goods and services offered by the company and their characteristics.

Before using the website, please carefully read this Privacy Policy to be informed about how your personal data is processed.

We inform you that when you visit the website and/or send us an inquiry, you voluntarily provide information about yourself to HISAR RESIDENCE 1 Ltd., which is processed for security and feedback purposes.

Note: Any individual who loads https://botanic-garden.hisar-residence.com/ in their browser is considered a “User.”

DATA CONTROLLER & CONTACT DETAILS

Your data is processed by HISAR RESIDENCE 1 Ltd., UIC: 206058489, with registered address: Hisarya, Lyuben Karavelov Street, No. 23, Floor 1, Bulgaria.
Phone: +359 877 1616 22
Email: info@hisar-residence.com
Legal Representative: Georgi Fabianov Kamburski.

The company owns the website and uses it to promote its commercial activities.

PURPOSES & LEGAL BASIS FOR DATA PROCESSING

Your personal data is processed only in connection with the services provided through the website and for the following legal purposes:

  • When processing is necessary for the legitimate interests of the Company, unless overridden by your rights and freedoms;

  • Based on your freely given, specific, informed, and unambiguous consent;

  • In fulfillment of legal obligations applicable to the Company;

  • In execution of a contract or at your request before entering into a contract.

Data is kept to a minimum, up-to-date, and stored only as long as legally required.

The Company complies fully with the principles of lawfulness, fairness, transparency, confidentiality, and purpose limitation in accordance with the EU General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) and the Bulgarian Personal Data Protection Act.

DATA SUBJECTS & CATEGORIES OF PERSONAL DATA

The site processes only the minimum data necessary depending on the purpose and legal requirements.

To provide feedback, the following user data may be processed:

  • Full name

  • Email address

  • Phone number

The site collects data via contact forms and licensed servers, such as:

  • Pages visited

  • Offers and articles viewed

  • IP address

  • Technical logs for security and software protection purposes

The information is anonymized to prevent identification.

Marketing data is processed only with prior informed consent, and users can unsubscribe at any time via email without justification.

All data collected via the platform is stored for 1 (one) year, after which it is automatically deleted.

DISCLOSURE OF PERSONAL DATA

Your personal data is not shared with third parties, except in the following cases:

  • Where required by law or upon request from legitimate regulatory authorities;

  • To authorized employees of the Company for service-related purposes and only upon your request, with minimum necessary data shared.

USE OF COOKIES

Cookies are small data files stored on your device. The website uses cookies for:

  • Distinguishing users and sessions

  • Identifying new sessions

  • Tracking traffic sources and interactions

  • Optimizing functionality and security

Types of cookies used:

  • wp-wpml_language: Functional cookie for multilingual support, social sharing, feedback, etc.

  • cookieyes-consent: Essential cookie for enabling basic website functions, secure login, and user preferences.

You can disable cookies at any time through your browser settings, although some functionality may be lost.

LOG FILES

The website collects technical data such as:

  • IP address

  • Browser type

  • Operating system

  • Visit time and date

  • Pages visited

IP address data is only shared with state authorities if legally required. All information is stored on licensed servers with maximum security.

THIRD-PARTY LINKS & SOCIAL MEDIA

If you follow links to other websites or social networks, please be aware they have their own cookie policies and data protection practices beyond our control.

This Privacy Policy does not cover such external links. We recommend reading their privacy policies separately.

DATA PROTECTION MEASURES

HISAR RESIDENCE 1 Ltd. uses appropriate technical and organizational measures to ensure the highest level of data security:

  • Software compliant with legal data protection standards

  • Malware protection and regular system scans

  • Secure data transmission and encryption

  • Role-based access control

  • Trained employees with strict confidentiality obligations

YOUR RIGHTS AS A DATA SUBJECT

You have the right to:

  • Request access to your personal data;

  • Request correction, restriction, or deletion of your data;

  • Withdraw your consent at any time if no other legal basis for processing exists;

  • File complaints with the Bulgarian Data Protection Commission or competent court.

To exercise your rights, send a written request to:
HISAR RESIDENCE 1 Ltd.
UIC: 206058489
Address: Hisarya, Lyuben Karavelov St. 23, Floor 1
Phone: +359 877 1616 22
Email: info@hisar-residence.com

Requests should include:

  • Your identification details (full name, position, capacity)

  • Description of the request

  • Preferred method for receiving the data

  • Signature, date, and contact address

The Company will respond within 30 days, in writing or other appropriate manner.

If data was provided without a legal basis or contrary to the purposes, the Company will delete or return it within one month of discovery.

If data was not collected from the data subject, the Company will inform them of:

  • The identity and contact details of the controller;

  • The purpose, duration, and legal basis for processing;

  • Categories and sources of data;

  • Recipients of the data;

  • Rights of access, correction, restriction, and deletion.

KEY TERMS

  • “Data subject”: A natural person (user, client, supplier, etc.) identified or identifiable by personal data.

  • “Data controller”: HISAR RESIDENCE 1 Ltd.

  • “Personal data”: Any information that identifies or could identify a person.

  • “Data processing”: Any action (manual or automated) performed on personal data.

  • “Consent”: Freely given, specific, informed indication by the data subject permitting processing.

By agreeing to this Privacy Policy, you explicitly consent to the processing of your personal data.

We reserve the right to update this Privacy Policy at any time.

HISAR RESIDENCE 1 Ltd.